![]() Honestly really terrible, far from a luxury or modern experience, and I'm so glad to be moving to a new apartment building soon with a working entry system.Īpp crashes, whole system goes down. Aside from its poor UX, the app also has a terrible interface that looks like something from the 90's. There is no simple "open door" option on the app). It's just super super glitchy and most of the time the "video entry call" comes through as a regular phone call, of which you can do absolutely nothing with and have to ask the person waiting outside to keep calling back until it finally comes through as video (because you can't answer the door unless a call is made from outside first. Also many delivery people get confused by the interface on the door unit so you end up receiving calls for your neighbours. It doesn't work more than half the time and I end up having to go and manually let people in. ![]() Absolutely infuriating that it is the only option I have for letting people into my building. ![]() We encourage you to download the latest version to enjoy a smoother and more enhanced user experience. We have made significant updates and improvements in the latest version, which can be found on the App Store. It seems that you might be using an older version of the app. Can you please contact us via the support tab of the application or email us at This will allow us to look into the issues you are facing more closely. Hello, We apologize for the problem you encountered. At least I don’t get random calls from France (?!?) when someone tries to ring my doorbell Just an average week living with IPGuard… an entrance system that doesn’t work. If they scroll down in the menu and press Flat 5, they actually ring Flat 4. Someone had some rare genius moment in the IPGuard office? Currently my visitors have to press A105 to get through to my flat 5 (?!? Which delivery guy takes time/has the time to figure out that nonsense?). Funny how they are posted on the same day. Those 5* reviews are highly suspicious and presumably a desperate attempt from IPGuard to make themselves look better. ![]() Considering I live in a “luxury development” I do not have a functioning entrance system. It rarely ever works as it is supposed to work. I do not understand why Berkeley Homes have chosen IPGuard? Someone’s wife working there? Cousin? Getting major financial kickback? It certainly is not fit for purpose. ![]() After all this time still no improvement. ![]()
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